🆘 Need Help?

Troubleshooting & Support

If you encounter any issues with the Barestho Partnership API or need technical assistance, we are here to help.

Technical Issues and Bug Reports

We use GitHub Issues to track bugs, technical problems, and feature requests. This allows our development team to investigate efficiently and keeps the community informed of known issues.

Before opening a new issue, please search the existing ones to see if your problem has already been reported.

How to file a good issue

To help us resolve your problem as quickly as possible, please include:

A clear description of the problem.
The specific endpoint you were calling.
The payload (request body) sent (masking any sensitive API tokens).
The error response received from the API (status code and JSON body).
Steps to reproduce the behavior.

Other Inquiries

For non-technical questions, partnership requests, or access authorization issues, please contact our support team directly via our official website or your account manager.